📍 Location: Gurgaon, India · Full-Time

We are seeking a ServiceNow Custom Application Developer with AI expertise for an on-site role in Gurgaon, India. The role covers custom application development on ServiceNow App Engine and the integration of generative AI capabilities into enterprise workflows. 4 to 6 years of experience, hands-on ServiceNow development experience and practical knowledge of ServiceNow AI capabilities are mandatory for this position.

Required Skills

• Hands-on experience in ServiceNow development, with strong experience in custom application development using ServiceNow App Engine

• Proficiency in JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts and UI Policies

• Hands-on experience with Flow Designer, IntegrationHub, REST APIs and SOAP integrations

• Practical knowledge of ServiceNow AI capabilities, such as Now Assist, Generative AI Controller or AI Agent Studio

• Experience integrating generative AI or LLM-based services into enterprise applications

• ServiceNow implementation, ITSM, GRC, TPRM, HRSD, ITOM, CMDB or custom application experience

• Understanding of ServiceNow data models, ACLs, application security, and update sets or application deployment

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Application Developer (CAD)

• Experience with ServiceNow App Engine Studio and scoped applications

• Exposure to prompt engineering, AI agents, RAG or enterprise AI integration patterns

• Experience implementing AI-assisted case management, knowledge search, summarisation or workflow automation

Mandatory Requirements

• This is an on-site role; candidates must currently be located in Delhi NCR

• Immediate joiners only (serving notice period of up to 15 days)

• Previous experience working with multinational organisations

To apply, please send your CV to hr@alftek.com with the role title in the subject line.